Thomas Edison is attributed with saying, “There is no substitute for hard work.” That clearly remains an axiom of modern life, but in the current technological climate, many are beginning to worry that Artificial Intelligence or robots will soon substitute humans in performing work of any kind.
AI-powered solutions are becoming increasingly prominent in business, and just as with past technological shifts, these new technologies have become a source of anxiety. Rest assured that this uneasiness in the face of an accelerating technological evolution has repeated itself throughout the decades.
Despite any apprehension brought on by automation and AI’s continued emergence, history has repeatedly demonstrated technology’s potential to replace tasks rather than workers. As we enter an age where the workplace is intertwined with AI, I have no reason to believe that the pattern will not continue. Furthermore, I suspect that jobs will continue to evolve away from the execution of routine tasks and toward the application of uniquely human qualities. In fact, there is evidence that the transition is already taking place.
AI has only recently manifested itself within mature business solutions, impacting how tasks are executed in both the back and front offices. And this is just the beginning – at IPsoft, we regularly contemplate the potential of AI to create a more efficient world with technology that empowers people and enterprises.
AI-powered automation will transform organizations
in two key areas
While computers have been executing simple, rule-based tasks for decades, AI systems open the door to more complex, automated undertakings by learning over time and making decisions similar to how the human brain functions. AI also underlies autonomic functionality in which enterprise-scale digital systems self-manage, self-repair
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The automation picture gets even more interesting as we enter the age of Intelligent Automation, in which AI automates routine tasks related to crafting new automations, which means new automations will be created and optimized at machine speed.
AI can empower the creation of
Combining these two elements reveals a future workplace in which employees of the not-so-distant future will access intelligent business features at scale just by asking, regardless of their role or the industry in which their company operates. We are in an era of digital Darwinism and there is an urgent need to rethink the formula of opportunities, processes and outcomes with the goal of capturing exponential improvements in record time – or face digital extinction.
Opinions expressed by contributors are their own.