It’s hard to find anyone involved with the chatbot and virtual agent industry who hasn’t heard the cautionary tale of Microsoft’s AI chatbot Tay. In less than 24 hours, Twitter …
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Until a few years ago, it was only a dream for everyone to own a personal virtual assistant that helps with our tasks. And if someone had told us that there’d be talking …
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Lars Selsås is the CEO of Boost.ai, a company that helps enterprises create personalized customer experiences through digital assistants. In the past years, their focus has been on creating a …
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Matthew Low is the Co-Founder & CMO of AiChat, a conversational AI company that provides a platform designed for brands to help them easily manage chatbots and automate business processes …
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Chris Ezekiel is the CEO and Founder of Creative Virtual, a conversational AI company that focuses on delivering accurate, personalised and seamless omnichannel customer engagement for enterprises. In this interview, …
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For decades marketers have been trying hard to comprehend the full path to purchase and how consumers interact with their brands on this decision making journey. Understanding how your consumers …
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Enterprise customers are slowly coming to the realization that a fragmentary approach to AI-enabled automation simply will not deliver the outcomes, or the innovations, that are expected and desired. When …
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Ananth Nagaraj is the Founder of Gnani.ai, an artificial intelligence company that develops voice-enabled interfaces to improve customer experience and customer support operations. In this interview, Mr. Nagaraj shares insights …
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Abhishek Thakur is the first person in the world to have achieved the rank of Kaggle Triple Grandmaster. Kaggle is the world’s largest online community of data scientists and machine …
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Andy Peart is the Chief Marketing and Strategy Officer at Artificial Solutions, a company that allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run …
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