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July 2, 2022
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Conversational AI

Conversational AI / Featured / Interviews

Conversational AI: Interview with Vishwa Nath Jha, Founder and CEO of Saarthi.ai

Updated December 11, 2019 - by AI Time Journal Editorial Staff

Vishwa Nath Jha is the Founder and CEO of Saarthi.ai, a company that develops a voice multilingual conversational AI platform that enables enterprises to automate customer engagement while reducing expenses, …

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Conversational AI / Highlights / Interviews

Conversational AI: Interview with Dr. Catriona Wallace, Founder and Executive Director of Flamingo AI

Updated July 8, 2020 - by AI Time Journal Editorial Staff

Dr. Catriona Wallace is the founder and executive director of Flamingo AI, an AI knowledge sharing and collaboration hub for enterprises. Their goal is to increase individual productivity and team …

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Conversational AI / Highlights / Interviews

Conversational AI: Interview with Steve Desjarlais, CEO & Co-Founder of Heyday AI

Updated November 19, 2019 - by AI Time Journal Editorial Staff

Steve Desjarlais is the CEO and Co-Founder of Heyday AI, a company that focuses on developing an AI capable of engaging and understanding customers in every stage of their journey: …

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Conversational AI / Highlights / Interviews

Conversational AI: Interview with Josh Comrie, Co-Founder & CEO of Ambit

Updated November 4, 2019 - by AI Time Journal Editorial Staff

Josh Comrie is the Co-Founder & CEO of Ambit, a company that helps enterprises scale their customer support operations with a conversational AI platform designed to solve real-world problems. In …

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Conversational AI / Highlights / Interviews

Conversational AI: Interview with Seb Reeve, Director International Go-to-market at Nuance Communications

Updated January 23, 2020 - by AI Time Journal Editorial Staff

Seb Reeve is the Director International Go-to-market at Nuance Communications. With customers in several industries such as healthcare, financial and telco, Nuance is improving user experience with virtual agents powered …

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Conversational AI / Featured / Top Lists

Top 5 Chatbot Use Cases for Business 2019

Updated October 11, 2019 - by AI Time Journal Editorial Staff

This article explores how businesses are leveraging chatbots to provide enhanced customer experiences, increase employee productivity and reduce operational costs by deploying this technology across multiple platforms and channels. Advancements …

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Conversational AI / Highlights / Interviews

Conversational AI: Interview with Mike Murchison, CEO of Ada

Updated October 10, 2019 - by AI Time Journal Editorial Staff

Mike Murchison is the CEO of Ada, a company that develops an AI-powered platform that empowers non-technical customer service teams to build a support chatbot that automates up to 80% …

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Conversational AI / Featured / Interviews

Conversational AI: Interview with Alexey Chernyshev, CEO of Odus.AI

Updated October 7, 2019 - by AI Time Journal Editorial Staff

Alexey Chernyshev is the CEO of Odus.AI, a company that develops a multi-channel conversational AI platform that helps enterprises scale customer support operations regardless of their size through an intuitive …

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#ChatbotRescue
Conversational AI / Customer Service / Featured

“Virtual Moron-Idiot!”: Why Chatbots Fail and the #ChatbotRescue Mission Saving Them

Updated October 9, 2019 - by Chris Ezekiel

It’s hard to find anyone involved with the chatbot and virtual agent industry who hasn’t heard the cautionary tale of Microsoft’s AI chatbot Tay. In less than 24 hours, Twitter …

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Conversational AI / Marketing

Talking Emails: Getting Back to Email Marketing Basics in the World of AI Voice Assistants

Updated October 9, 2019 - by Aishwarya Ashok

Until a few years ago, it was only a dream for everyone to own a personal virtual assistant that helps with our tasks. And if someone had told us that there’d be talking …

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