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February 1, 2023
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Customer Service

Automation / Conversational AI / Customer Service / Explainable AI / Tech / Top Lists

Top Chatbot Solution Providers to Watch in 2023

December 15, 2022 - by Taylor Strouss

Customer service representatives have historically provided customers with an excellent buying experience. However, the increase in online shopping means a more significant workload for many digital service agents. Chatbots provide …

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Companies to Watch / Customer Service / Tech / Top Lists

Top Logistics Companies to Watch in 2023

Updated December 28, 2022 - by Hanna Hryshkevich

Logistics is one of the most powerful industries as it connects the whole world together. Thanks to logistics, you can ship goods from Japan to Germany without any major difficulties. …

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Business / Customer Service / Cybersecurity / Insurance

5 Ways AI Improves Banking and Finance

November 18, 2022 - by Taylor Strouss

As artificial intelligence (AI) continues to grow and develop, so does its application across multiple fields. From healthcare and education to entertainment and sports, AI has made a tremendous impact …

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Companies to Watch / Customer Service / Education / Healthcare

Top Fitness Tech Companies to Watch in 2023

Updated December 23, 2022 - by Cameron Schoppa

Making sure you’re getting the most benefit out of your exercise routine is a must, whether it’s for losing weight or maintaining a healthy lifestyle. According to statistical data, most …

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Automation / Big Data / Business / Career / Customer Service / E-Commerce / Marketing

Best AI-powered Advertising & Marketing Software

Updated December 29, 2022 - by Yifei Zhao

With the digital transformation of the whole business industry, a huge part of advertising also gradually moved from offline to online. Nowadays, online advertising has become the primary and most …

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Companies to Watch / Conversational AI / Customer Service

Top Conversational AI Companies to Watch in 2023

Updated December 21, 2022 - by Cameron Schoppa

Human interactiveness and hospitality are of the utmost importance in connecting with consumers. Few would rather talk to a robot caller to resolve their issue than an actual human being. …

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Companies to Watch / Customer Service / Insurance / Tech

Top InsurTech Companies to Watch in 2023

Updated December 21, 2022 - by Hanna Hryshkevich

In today’s world, insurance is a key element for many people. Many try to find the best insurance offers to protect their health, cars, houses, property, and many other areas …

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Conversational AI / Customer Service / Healthcare / Insurance / Reviews / Tech / Top Lists

Best AI-powered Software Used in Healthcare (2023)

Updated December 19, 2022 - by Yifei Zhao

Nowadays, AI has walked into all aspects of human society and brought significant benefits to our daily work and life. Among all the domains that frequently interact with AI applications, …

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Business / Customer Service / E-Commerce / Marketing / Supply Chain

How AI Benefits Fashion Retail

Updated September 16, 2022 - by Yifei Zhao

Artificial Intelligence (AI) now plays a significant role in all walks of life, including healthcare, education, business, retail, and translation. When it comes to retail in specific, the first thing …

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Automation / Conversational AI / Customer Service / E-Commerce / News

5 Best AI-powered Chatbots (2023)

Updated December 26, 2022 - by Yifei Zhao

Nowadays, AI-powered chatbots are popular and heavily used in various domains. For instance, chatbots play an increasingly significant role in customer service and are gradually replacing a large percentage of …

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