Explainable AI

Top Chatbot Solution Providers to Watch in 2023

Customer service representatives have historically provided customers with an excellent buying experience. However, the increase in online shopping means a more significant workload for many digital service agents. Chatbots provide a way to maximize customer service reach without requiring an agent to be the first point of contact when an issue arises. Chatbots provide consistency …

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Robot-Assisted Surgery: The Application of Robotics in Healthcare

Throughout history, the healthcare field has always been an early adopter of the latest technology to improve the standard of care and show a forward-thinking mindset. Many of the greatest medical tech inventions have come out of innovation in this field.   Services such as telehealth appointments, software that helps uncover patterns in data, and robotic …

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The “ABCD” of FinTech

FinTech, also known as financial technology, has revolutionized modern financial transactions. From retail to banking, almost every traditional transactional process has improved due to advances in the FinTech industry. The term “FinTech” encompasses all technologies used to refine and automate financial transactions, from simple mobile payment apps to more complex cryptocurrency and blockchain technologies.  FinTech …

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The Differences Between AI and Machine Learning

Contrary to what mass media might have you believe, artificial intelligence (AI) is not a new concept. AI was first mathematically conceptualized in 1950 by Alan Turing, a British polymath. Turing proposed that machines could use available information and logic to solve problems and make decisions the same way humans do. Although no tangible program …

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How AI is Impacting the Travel and Tourism Industry

For the first half of 2022, it was hard to miss the countless news headlines about the travel and tourism industry. Increases in travelers, nightmares at airports, staffing shortages, and more seemed to be the topic on everyone’s mind. Especially as holiday travel approaches, many have raised concerns about how companies will manage these problems.  …

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How AI and the Metaverse Work Together

Artificial Intelligence and the metaverse are some of the most prominent technologies of the 21 st century. Each can enhance people’s lives in many ways, improve many industries, and increase the efficiency of many working processes. AI and the metaverse can be applied in such industries as healthcare, gaming, management, marketing, education, and more. Generally, …

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