THE FUTURE IS NOW
Enterprise customers are slowly coming to the realization that a fragmentary approach to AI-enabled automation simply will not deliver the outcomes, or the innovations, that are expected and desired. When …
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Ananth Nagaraj is the Founder of Gnani.ai, an artificial intelligence company that develops voice-enabled interfaces to improve customer experience and customer support operations. In this interview, Mr. Nagaraj shares insights …
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Artificial Intelligence and ICT Increasingly integrated with and/or supporting various aspects of computing and networking, Artificial Intelligence (AI) is anticipated to become increasingly more important in terms of support for …
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Meet Julia Aymonier, Chief Digital Officer at Ecole hôtelière de Lausanne. She is the first woman to be included in EHL’s executive committee. In our discussion, we talk about her …
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Contact centres require a great deal of investment for organisations – from recruiting and training staff to putting the right tools in place for agents – and yet still often …
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Dr Premlatha KR is an Assistant Professor and Head of the Department of Computer Science and Engineering at Pandian Saraswathi Yadav Engineering College in Sivaganga, Tamilnadu, India. Dr Premlatha KR …
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This is the second of the two-part series on application of conversational AI within the banking industry. Read the first article here. If great customer engagement is the overarching objective of any digital initiative, then …
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The Artificial Intelligence of Things What is the “Artificial Intelligence of Things” (AIoT)? Simply put, AIoT represents the convergence of AI and IoT. This convergence will lead to “thinking” networks …
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Even if you know nothing about speech recognition You may have realized something now. The overwhelming success of speech-enabled products like Amazon Alexa has proven that some degree of speech …
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As companies realize the promise of Artificial Intelligence often includes the challenge of integrating highly diverse, increasing complex data sources, the value of semantic graph databases has strengthened tremendously in …
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