Conversational AI Initiative

The purpose of the Conversational AI Initiative is to keep track of the latest advancements, state-of-the-art technology, use cases and opportunities for businesses and end-users to benefit from Conversational AI.

Chatbots | Virtual Assistants | Voicebots

The insights shared through this initiative are intended as a guide for the enterprises, particularly medium and large, on the new opportunities offered by Conversational AI on a number of topics, including:
1) Customer Experience
2) Scaling Customer Support operations
3) Applications of Conversational AI across industries
4) Marketing, Lead Generation
5) Opportunities brought by Voice-Enabled Conversational AI interfaces

Featured Articles

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How to Get Involved

Be Interviewed

Top-level representatives of organizations developing Conversational AI solutions can be interviewed to share insights and opportunities for the enterprises.

Publish articles

Thought-leadership contributor articles can be submitted and selected ones will be featured in this page and across AI Time Journal as part of the Initiative.

Conversational AI Interviews

Interview Inquiries

Do you have a story to share?


Featured Thought Leaders

Chetan Dube
Founder and CEO @ IPsoft
Chris Ezekiel
Founder & CEO of Creative Virtual
Chris Ezekiel is the CEO and Founder of Creative Virtual, a conversational AI company that focuses on delivering accurate, personalised and seamless omnichannel customer engagement for enterprises.
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Ravi N. Raj
CEO & Co-founder of Passage AI
Ravi N. Raj is the CEO & Co-founder of Passage AI, a company that develops a natural language understanding and processing (NLU/NLP) platform that can be used to create a deep conversational interface for any website or business to interact with their customers.
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Andy Peart
CMSO at Artificial Solutions
In his interview, Mr. Peart shares insights on how Conversational AI can be used to scale operations from initial lead generation through to sales and customer service.
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Martin Frascaroli
Founder and CEO of Aivo
Martin Frascaroli is the founder and CEO of Aivo, a company that solves companies’ main challenges in customer service and sales growth with omni-channel solutions powered by Artificial Intelligence.
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Matthew Low
Co-Founder and CMO of AiChat
Matthew Low is the Co-Founder & CMO of AiChat, a conversational AI company that provides a platform designed for brands to help them easily manage chatbots and automate business processes in customer service, sales and marketing on popular messaging apps.
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Sairam Vedam
Chief Marketing Officer at
Sairam Vedam is the Chief Marketing Officer at He drives Global Marketing, Strategic Positioning, Analyst Relations and Developer Marketing efforts. He is a speaker, blogger and teaches at some of the leading B-schools of India.
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Lars Selsås
Founder and CEO of Boost AI
Lars Selsås is the CEO of, a company that helps enterprises create personalized customer experiences through digital assistants. In the past years, their focus has been on creating a chatbot with real natural language understanding to decipher the underlying intent of a customer’s query.
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Seb Reeve
Director International Go-to-market at Nuance Communications
Seb Reeve is the Director International Go-to-market at Nuance Communications. With customers in several industries such as healthcare, financial and telco, Nuance is improving user experience with virtual agents powered by Conversational AI and voice biometric solutions for authentication.
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Ken Herron
Chief Marketing Officer at UIB
Global, technology-fueled marketing alchemist with proven leadership unleashing people's creativity to effect successful business transformation. Ranked the #2 Chief Marketing Officer (CMO) on Twitter worldwide by "Social Media Marketing Magazine."
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