The purpose of the Conversational AI Initiative is to keep track of the latest advancements, state-of-the-art technology, applications and opportunities for the enterprises to leverage Conversational AI.
Chatbots | Virtual Assistants | Voicebots
The insights shared through this initiative are intended as a guide for the enterprises, particularly medium and large, on the new opportunities offered by Conversational AI on a number of topics, including: 1) How to Scale Customer Support operations 2) Applications of Conversational AI across industries 3) Lead Generation 4) Opportunities brought by Voice-Enabled Conversational AI interfaces
Conversational AI industry thought leaders can be interviewed or submit articles and selected ones are featured in this list.
Founder and CEO @ IPsoft
Founder & CEO of Creative Virtual
Chris Ezekiel is the CEO and Founder of Creative Virtual, a conversational AI company that focuses on delivering accurate, personalised and seamless omnichannel customer engagement for enterprises.
Ravi N. Raj
CEO & Co-founder of Passage AI
Ravi N. Raj is the CEO & Co-founder of Passage AI, a company that develops a natural language understanding and processing (NLU/NLP) platform that can be used to create a deep conversational interface for any website or business to interact with their customers.
CMSO at Artificial Solutions
In his interview, Mr. Peart shares insights on how Conversational AI can be used to scale operations from initial lead generation through to sales and customer service.
Founder and CEO of Aivo
Martin Frascaroli is the founder and CEO of Aivo, a company that solves companies’ main challenges in customer service and sales growth with omni-channel solutions powered by Artificial Intelligence.
Co-Founder and CMO of AiChat
Matthew Low is the Co-Founder & CMO of AiChat, a conversational AI company that provides a platform designed for brands to help them easily manage chatbots and automate business processes in customer service, sales and marketing on popular messaging apps.
Chief Marketing Officer at Kore.ai
Sairam Vedam is the Chief Marketing Officer at Kore.ai. He drives Global Marketing, Strategic Positioning, Analyst Relations and Developer Marketing efforts. He is a speaker, blogger and teaches at some of the leading B-schools of India.
Conversational AI Practice Leader | Associate Vice President at Cognizant
Founder and CEO of Boost AI
Lars Selsås is the CEO of Boost.ai, a company that helps enterprises create personalized customer experiences through digital assistants. In the past years, their focus has been on creating a chatbot with real natural language understanding to decipher the underlying intent of a customer’s query.
Director International Go-to-market at Nuance Communications
Seb Reeve is the Director International Go-to-market at Nuance Communications. With customers in several industries such as healthcare, financial and telco, Nuance is improving user experience with virtual agents powered by Conversational AI and voice biometric solutions for authentication.