Sairam Vedam

Sairam Vedam is the Chief Marketing Officer at Kore.ai. He drives Global Marketing, Strategic Positioning, Analyst Relations and Developer Marketing efforts. He is a speaker, blogger and teaches at some of the leading B-schools of India.

How Banks Can Build a Great Conversational Banking Experience

Conversational AI, Customer Service, Featured / By

This is the second of the two-part series on application of conversational AI within the banking industry. Read the first article here. If great customer engagement is the overarching objective of any digital initiative, then it’s more than just about technology. At the heart of any digital banking success lies a well-planned, well executed strategy.    The rising adoption of conversational …

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Why Conversational AI is Set to Bloom in 2019

Conversational AI, Customer Service, Featured / By

By 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated. – Gartner 2019 may well be the inflection point for conversational artificial intelligence (AI) adoption, going by the recent advances this technology has made on the ground. For years, there’s been din in the market; that AI …

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