We thank Rob Lubow from Botcopy and Google Cloud Partner for taking part in this interview. What improvements have come from Botcopy for AI in business? Botcopy gets the world closer to the holy grail businesses and the public sector dream of, namely, chat experiences that can automate end-to-end without human intervention in many cases. …
Interview with Rob Lubow, Cofounder, CMO, Botcopy Read More »
A large gap can be found in conversational AI, from simple FAQ navigation to almost real-human feeling conversation. We thank Henry Iversen from boost.ai for taking part in the Conversational AI Interview Series and sharing several insights, including: How boost.ai integrated further functionality beyond just answering questions but providing actionable functionalities, such as OCR integration …
Conversational AI: Interview with Henry Iversen, CCO, boost.ai Read More »
Calldesk is a Conversational AI company that helps large organizations to automate repetitive calls and focus on high-value interactions with their customers. We thank Vincent Gire for participating in the Conversational AI Interview Series and sharing several insights, including: The story behind the Calldesk’s idea. Calldesk’s focus on CX – ‘Caller Experience’. His company’s philosophy …
Conversational AI: Interview with Vincent Gire, CEO of Calldesk Read More »
ConversationalHealth is a company that provides a Conversational AI platform for global pharmaceutical and life science companies. We thank Subash Gandyer for participating in the Conversational AI Interview Series and sharing several insights, including: His responsibilities as a Senior AI Lead. How conversational AI is leveraged in the healthcare sector. Resources that helped him in …
Interview with Subash Gandyer, Senior AI Lead, ConversationHEALTH Inc Read More »
We thank Chris Ezekiel from Creative Virtual for taking part in our AI vs Covid-19 Q&A and sharing several insightful and positive reflections, including: How Creative Virtual turned the remote work challenge into an opportunity to learn more about each employee. The difference that AI has made in combating Covid-19 in contrast with the 1918 …
The three things that will get out of these tough times are compassion for people facing the unthinkable; the ability to change; and the drive to innovate. Marie Angselius-Schönbeck We thank Marie Angselius-Schönbeck from IPsoft for taking part in our AI vs Covid-19 sharing sessions, which aim to share initiatives, challenges, and successful examples to employ …
What is your background and how did you get involved in Helpshift? I am the Director of Product at Helpshift. I have been at Helpshift for about three years and prior to that, I worked as a product manager at Microsoft for twenty years. In that role, I worked on products like Office 365 and …
Interview with Erik Ashby, Director of Product at Helpshift Read More »
What is your background and how was RAIN started? My background is in innovation and consulting. RAIN didn’t start as a voice AI company — at the time I joined RAIN, the company was doing many things in technology – voice AI being one of them – but it was not the sole focus. We …
