Conversational AI

In the ever-evolving landscape of digital marketing, the integration of AI tools has become paramount for staying ahead of the curve. However, navigating the multitude of options…

In the ever-evolving landscape of digital marketing, the integration of artificial intelligence AI has become increasingly significant. AI tools not only enhance efficiency but…

Within the constantly changing field of artificial intelligence, ChatGPT-4 stands out as a significant advancement in conversational AI . ChatGPT-4, the much-anticipated follow-up…

H1 connects healthcare professionals, researchers, and industry partners to clinical, scientific, and research information and insights to improve healthcare outcomes and drive…

The metaverse is a revolutionary idea that is gaining center stage in the constantly evolving technological world. The metaverse, albeit still in its infancy, has the potential to…

In the contemporary business landscape, the convergence of artificial intelligence AI and operations management is no longer a mere possibility—it& x27;s a reality. This…

User Experience UX is at the heart of a successful digital platform. It can be significantly enhanced with the power of Artificial Intelligence AI. To show the potential…

Trends in web development have seen continual refinement and evolution. The battle for supremacy between Generative AI and NoCode platforms is escalating, with each presenting its…

As digital channels continue to increase and customer expectations rise, financial institutions are confronted with the daunting task of delivering seamless, customized, and…

If you open up an e-commerce website and respond to the little welcome message that pops up in the corner, are you talking to a conversational AI or a chatbot? How about ChatGPT ?…

Customer service representatives have historically provided customers with an excellent buying experience. However, the increase in online shopping means a more significant…

Throughout history, the healthcare field has always been an early adopter of the latest technology to improve the standard of care and show a forward-thinking mindset. Many of the…

Due to ever-growing globalization, improved traveling conditions, migration, and the Internet, foreign languages surround us everywhere. We are often exposed to foreign languages…

The 20th century was rich in tech innovations, revolutionary ideas, and scientific concepts that significantly changed people’s lives. Many of the technologies we use today, such…

Reaching new heights within a business depends on the number of people it connects with. The importance of broadcasting your message to a mass audience has never been more…

Being a parent and bringing up children is difficult in many aspects – emotionally, psychologically, physically, and mentally. Young parents surf the net, consult their parents,…

Human interactiveness and hospitality are of the utmost importance in connecting with consumers. Few would rather talk to a robot caller to resolve their issue than an actual…

Nowadays, AI has walked into all aspects of human society and brought significant benefits to our daily work and life. Among all the domains that frequently interact with AI…

Artificial Intelligence AI is one of the most discussed topics in the world of technology. It is also one of the most promising tools that people hope will improve our lives.…

Nowadays, AI-powered chatbots are popular and heavily used in various domains. For instance, chatbots play an increasingly significant role in customer service and are gradually…

It's no surprise that people love connecting with and being in the presence of their animal companions. According to the CDC , studies have shown that owning a pet can provide…

Students learning with the help of Technology How can we become efficient learners? Education is an essential part of society and leads to our progression in general. However, it…

Due to globalization, the need for translation has quickly increased, for example: Business areas: company employees need translation to sign international contracts. …

We thank Rob Lubow from Botcopy and Google Cloud Partner for taking part in this interview. Explore more interviews like this here: Conversational AI: Interview with Henry…

The universal applicability of enterprise knowledge—across use cases, domains, and languages—is widely understood. It’s foundational to the history of Artificial Intelligence.…

Although it’s making a resurgence of sorts with the concepts of neuro-symbolic AI and what Gartner has termed composite AI, machine reasoning has traditionally been overlooked in…

The assortment of use cases Artificial Intelligence supports for enterprise users is constantly burgeoning. Applications of neural networks, symbolic reasoning, and prescriptive…

https://www.youtube.com/watch?v=pZocsRrS-DM

Artificial Intelligence has already created disruptions in numerous industries, most noticeably in E-commerce. Recently, Artificial Intelligence is being regularly used by…

The retail industry is perhaps the first and most important industry where Conversational AI has shown its prowess best, and it's only solidifying its grip .  Conversational…

https://www.youtube.com/watch?v=uEoSeOcpFFM

The Healthcare sector is often the last entity that embraces technological revolutions or updates, because of its dependence on human-to-human interactions. However, Covid 19 has…

Back in 2019, I wrote an article on reasons why chatbot projects were failing or being abandoned before they even reached the testing stage. At the time, the conversational AI…

Amidst the current cries of the ‘newfound’ efficacy of composite Artificial Intelligence which the analyst community has embraced, and the impending ascendance of neuro-symbolic…

In February ISG Information Services Group, a leading global technology research and advisory firm, published their ‘ISG Provider Lens™ Intelligent Automation – Solutions &…

Long gone are the days when organizations were dependent on IT teams for Business Intelligence reporting. Back then, IT teams typically had to adjust data models to facilitate…

If you’ve been following my articles, I’ve covered what is AI, the types of AI, and how AI is going to shape the future. If you haven’t had a read and would like to, you can read…

This week, Microsoft announced the acquisition of Nuance for $19.7 billion, in what is its second-largest acquisition after LinkedIn. Understandably, the news has resonated in the…

The success factor of any technology entity would be on the choices the company offers to its clients. Walt Mayo , CEO of expert.ai formerly Expert System has accentuated the…

A large gap can be found in conversational AI, from simple FAQ navigation to almost real-human feeling conversation. We thank Henry Iversen from boost.ai for taking part in the…

Calldesk is a Conversational AI company that helps large organizations to automate repetitive calls and focus on high-value interactions with their customers. We thank Vincent…

ConversationalHealth is a company that provides a Conversational AI platform for global pharmaceutical and life science companies. We thank Subash Gandyer for participating in the…

We thank Chris Ezekiel from Creative Virtual for taking part in our AI vs Covid-19 Q&A and sharing several insightful and positive reflections, including: How Creative Virtual…

The deployment of increasingly smarter chatbots, AI-powered virtual assistants and conversational AI technology has enabled organizations to increase customer engagement, save…

The three things that will get out of these tough times are compassion for people facing the unthinkable; the ability to change; and the drive to innovate. Marie…

What is your background and how did you get involved in Helpshif t? I am the Director of Product at Helpshift. I have been at Helpshift for about three years and prior to that, I…

What is your background and how was RAIN started?  My background is in innovation and consulting. RAIN didn’t start as a voice AI company --  at the time I joined RAIN,…

What is NTENT ’s current mission?  Our vision is to be the standard bearer for searching and surfacing credible information. What is your background and why is it a good…

What is your background and how was Intentico started?  I have spent about 10 years in analytics and data sciences across different geos before starting up. My earlier…

Dinesh Sharma is the Co-Founder and CTO of AskSid.ai , a company that develops a conversational AI solution that helps enterprises scale their sales and customer support…

Peter Voss is the Founder and CEO of Aigo AI , a company that uses Artificial Intelligence to create meaningful and hyper-personalized customer experience at scale. In this…

Robotic Process Automation RPA as a transformation lever has seen widespread adoption across most industry verticals over the last few years. Most enterprises have carried out a…

Vishwa Nath Jha is the Founder and CEO of Saarthi.ai , a company that develops a voice multilingual conversational AI platform that enables enterprises to automate customer…

Dr. Catriona Wallace is the founder and executive director of Flamingo AI , an AI knowledge sharing and collaboration hub for enterprises. Their goal is to increase individual…

Steve Desjarlais is the CEO and Co-Founder of Heyday AI , a company that focuses on developing an AI capable of engaging and understanding customers in every stage of their…

Josh Comrie is the Co-Founder & CEO of Ambit , a company that helps enterprises scale their customer support operations with a conversational AI platform designed to solve…

Seb Reeve is the Director International Go-to-market at Nuance Communications . With customers in several industries such as healthcare, financial and telco, Nuance is improving…

This article explores how businesses are leveraging chatbots to provide enhanced customer experiences, increase employee productivity and reduce operational costs by deploying…

Mike Murchison is the CEO of Ada , a company that develops an AI-powered platform that empowers non-technical customer service teams to build a support chatbot that automates up…

It’s hard to find anyone involved with the chatbot and virtual agent industry who hasn’t heard the cautionary tale of Microsoft’s AI chatbot Tay. In less than 24 hours, Twitter…

Until a few years ago, it was only a dream for everyone to own a personal virtual assistant that helps with our tasks.  And  i f someone had told us that  t here'd…

Lars Selsås is the CEO of Boost.ai , a company that helps enterprises create personalized customer experiences through digital assistants. In the past years, their focus has been…

Matthew Low is the Co-Founder & CMO of AiChat , a conversational AI company that provides a platform designed for brands to help them easily manage chatbots and automate…

Chris Ezekiel is the CEO and Founder of Creative Virtual , a conversational AI company that focuses on delivering accurate, personalised and seamless omnichannel customer…

For decades marketers have been trying hard to comprehend the full path to purchase and how consumers interact with their brands on this decision making journey. Understanding how…

Enterprise customers are slowly coming to the realization that a fragmentary approach to AI-enabled automation simply will not deliver the outcomes, or the innovations, that are…

Ananth Nagaraj is the Founder of Gnani.ai , an artificial intelligence company that develops voice-enabled interfaces to improve customer experience and customer support…

Abhishek Thakur is the first person in the world to have achieved the rank of Kaggle Triple Grandmaster. Kaggle is the world's largest online community of data scientists and…

Andy Peart is the Chief Marketing and Strategy Officer at Artificial Solutions , a company that allows business users and developers to collaborate on creating sophisticated,…

Ravi N. Raj is the CEO & Co-founder of Passage AI , a company that develops a natural language understanding and processing NLU/NLP platform that can be used to create a…

Contact centres require a great deal of investment for organisations – from recruiting and training staff to putting the right tools in place for agents – and yet still often…

This is the second of the two-part series on application of conversational AI within the banking industry. Read the first article  here . If great…

Martin Frascaroli is the founder and CEO of Aivo , a company that helps enterprises solve their challenges in customer service and sales growth with omni-channel solutions powered…

We asked this question to four CEOs of prominent Conversational AI and chatbot companies: here are their answers. A big thank you for the insights they provided to Alex Terry,…

Companies all over the globe are at the cusp of the Industrial Revolution 4.0. In this age of digital transformation, the whole idea of running a successful enterprise is based on…

Thomas Edison is attributed with saying, “There is no substitute for hard work.” That clearly remains an axiom of modern life, but in the current technological climate, many are…

By 2020, 50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated. - Gartner 2019 may well be the inflection point for…

Aakrit Vaish is the CEO and Co-Founder of Haptik , a Conversational AI company that helps enterprises engage their users through chatbots. Haptik has recently been listed in the…